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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yurilesmy Garcia

September 16, 2026

5  out of  5
rating by Yurilesmy Garcia
"Super trato y atencion con la Señora Cristina muy amable y complacida Gracias.🙏🙏🙏"
We responded:
"Wow, thank you for the 5-star review, Yurilesmy! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Enrique Madrigal

September 14, 2026

5  out of  5
rating by Enrique Madrigal
"Very professional and dedicated; I recommend her."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Paige Winn

September 8, 2026

5  out of  5
rating by Paige Winn
"I had a great experience with my auto insurance representative. She was professional, knowledgeable, honest, and very helpful throughout the entire process. She took the time to explain my options and helped me find the coverage that best fit my needs. Excellent customer service and highly recommended!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Miami to know you had such a great experience with us. "
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Edgar San

August 26, 2026

5  out of  5
rating by Edgar San
"Excelente atención y servicio 👌🏽 10/10"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Miami. "
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Javier Ramirez

July 2, 2026

5  out of  5
rating by Javier Ramirez
"Cristina and her team helped us get our policies . Best insurance agents in town"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Fernando R. Ruiz’s Team. "
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Matt

June 10, 2026

5  out of  5
rating by Matt
"Cristina was amazing. She made the process of switching my auto insurance so easy. Very informative and kind. Best experience ever. Thank you."
We responded:
"We are grateful for your 5-star review, Matt! Thanks for taking a moment to share your positive rating of State Farm Agent Fernando R. Ruiz’s Team here in Miami . "
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Julie Giz

April 24, 2026

5  out of  5
rating by Julie Giz
"I've been a customer here for multiple years (home & auto) and love working with a stable national carrier and not to mention the premiums are super reasonable! Recently there was a form I needed to fill out which I neglected to do so being a busy mom with a full time job. Maurine from the office called me to remind me about the online form so that I wouldn't get a rate increase. That's great customer service, she was so kind and helpful. She even told me about the upcoming policy dividend that I would receive via mail, so I don't accidentally throw it in the recycling bin without opening. Overall great experience with this agency!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Lisnaidy Lopez

April 14, 2026

5  out of  5
rating by Lisnaidy Lopez
"La atención de Cristina 10/10. Gracias!"
We responded:
"Lisnaidy, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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M C

February 20, 2026

5  out of  5
rating by M C
"Cristina Fiallo was awesome! Very knowledgeable and helpful"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Miami to know that you had such a wonderful experience with us here on State Farm Agent Fernando R. Ruiz’s Team."
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Beatriz Rodriguez

January 3, 2026

5  out of  5
rating by Beatriz Rodriguez
"Fue increíble la atención…Gracias Cristina más que agradecida con su ayuda…🙏🏻"
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Luis Enrique Lorenzo Aguilar

November 11, 2025

5  out of  5
rating by Luis Enrique Lorenzo Aguilar
"Very kind and professional. Thanks Christina."
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Javier Gonzalez

November 5, 2025

5  out of  5
rating by Javier Gonzalez
"The best"
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J. Kevin Lally

September 15, 2025

5  out of  5
rating by J. Kevin Lally
"excellent service--quick and to the point

nicely done"
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Eduardo Ruiz

September 8, 2025

5  out of  5
rating by Eduardo Ruiz
"Great experience and professionalism from Cristina couldn’t ask for more great work"
We responded:
"Thanks for the kind words, @Eduardo! I am glad Cristina was able to assist you with your insurance needs and that you had such a positive experience!

"
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Eddy Landera

March 4, 2025

5  out of  5
rating by Eddy Landera
"He recibido y continuo recibiendo una atención maravillosa y profesional desde que comenzó mi póliza de seguro con State Farm Insure pero no puedo dejar de resaltar la atención especial de la compañera Cristina que desde que le comunique para que atendiera mi caso ha ido dandome una atención tan extraordinaria y con tanta profesionalidad que me he quedado sorprendido. Vivo en Estados Unidos desde el año 2017 y se que aquí se trata de atender a las personas lo mejor posible pero la actitud ante el trabajo de esta compañera ya mencionada antes qye se hace llamar Cristina va más allá de lo que nunca había experimentado en cuanto a atención y dedicación a realizar su trabajo de una forma excelente y magnífica haciendo sentir a la otra parte tan satisfecha con una evaluación que del 1 al 10 yo le diera 15. No se encuentran así en el mundo tantas personas que sean tan preocupadas y responsables con su trabajo y creo que es de destacar a travaz de esta página que se merece todo mi respeto y mi admiración por su actitud para poder atender mi caso y tratar de buscarle la solución correcta y le pido encarecidamente a sus superiores que esta compañera sea digna de reconocimiento y admiracion para todas aquellas personas que puedan seguir su ejemplo en el desempeño de su trabajo y no dejar pasar por alto mis más sincera felicitaciones para ella y que Dios la bendiga."
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Christian Sanchez Restrepo

September 11, 2024

5  out of  5
rating by Christian Sanchez Restrepo
"Maurine, Cristina and Max are the best team you can ask for. Thank you !"
We responded:
"Thank you very much @Christian! It's great to hear of your positive experience with my office."
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alicia marquez

April 15, 2024

5  out of  5
rating by alicia marquez
"I renewed my policy with Cristina. She was amazing with her customer service and how caring she is. Thank you Cristina. I will recommend your services to my friends and family."
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Xochilt Martinez

February 7, 2024

5  out of  5
rating by Xochilt Martinez
"Muy amables"
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Analía García

January 19, 2024

5  out of  5
rating by Analía García
"Awesome agent. I highly recommend. They know who I am from my phone call."
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Melissa Jurado

December 30, 2023

5  out of  5
rating by Melissa Jurado
"Christina was absolutely amazing and called me ahead of a rate increase to talk through options to save money on my monthly premium. She approachable, helpful, and very easy to talk to. In other companies where I have been an insurance client I was typically just sent an email about rate changes. This personal and proactive approach is really appreciated😊"
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Eduardo Capo

November 17, 2023

5  out of  5
rating by Eduardo Capo
"Excelente servicio."
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Martha Carrillo

September 27, 2023

5  out of  5
rating by Martha Carrillo
"Maurin has made the nightmare of dealing with insurance and the rising prices actually tolerable and a "not so bad" experience. Her attitude and patience means a world of difference as well as her knowledge. Everyone has been great and always helpful. They truly are a pleasure to work with. Plan to stick around for the long run."
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Carlos Llauro

September 12, 2023

5  out of  5
rating by Carlos Llauro
"Christina and everyone else who has helped me has been awesome and they always call back. Great service and knowledgeable staff. Great prices on my policies."
Profile photo of Yailin De la Paz

Yailin De la Paz

June 13, 2023

5  out of  5
rating by Yailin De la Paz
"Diana me ayuda muchísimo con todo lo que necesito siempre con una buena actitud. Llevo mucho tiempo con el Agente Fernando Ruiz y el trato siempre a sido excelente."
We responded:
"Gracias @Yailin! Me alegro que su esperiencia con Diana y con nuestra agencia siempre a sido excelenete.
Fernando"
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Ely Vazquez

June 2, 2023

5  out of  5
rating by Ely Vazquez
"I’ve been with this same insurance office for more than 14 years, I only have great things to tell about their service and even better things for one of their agents, Cristina Ogrodnick, always willing to help and go an extra mile to do that.
Thank you very much for all the help provided all these years!!"
We responded:
"Wow! Thank you very much @Ely for recognizing Cristina and for your 14 years of loyalty. We can't thank you enough for allowing us to serve as your insurance agency. Here's to many more years...
Fernando "