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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christian Sanchez Restrepo

September 11, 2024

5  out of  5
rating by Christian Sanchez Restrepo
"Maurine, Cristina and Max are the best team you can ask for. Thank you !"
We responded:
"Thank you very much @Christian! It's great to hear of your positive experience with my office."
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alicia marquez

April 15, 2024

5  out of  5
rating by alicia marquez
"I renewed my policy with Cristina. She was amazing with her customer service and how caring she is. Thank you Cristina. I will recommend your services to my friends and family."
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Xochilt Martinez

February 7, 2024

5  out of  5
rating by Xochilt Martinez
"Muy amables"
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Analia Garcia

January 19, 2024

5  out of  5
rating by Analia Garcia
"Awesome agent. I highly recommend. They know who I am from my phone call."
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Melissa Jurado

December 30, 2023

5  out of  5
rating by Melissa Jurado
"Christina was absolutely amazing and called me ahead of a rate increase to talk through options to save money on my monthly premium. She approachable, helpful, and very easy to talk to. In other companies where I have been an insurance client I was typically just sent an email about rate changes. This personal and proactive approach is really appreciated😊"
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Eduardo Capo

November 17, 2023

5  out of  5
rating by Eduardo Capo
"Excelente servicio."
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Martha Carrillo

September 27, 2023

5  out of  5
rating by Martha Carrillo
"Maurin has made the nightmare of dealing with insurance and the rising prices actually tolerable and a "not so bad" experience. Her attitude and patience means a world of difference as well as her knowledge. Everyone has been great and always helpful. They truly are a pleasure to work with. Plan to stick around for the long run."
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Carlos Llauro

September 12, 2023

5  out of  5
rating by Carlos Llauro
"Christina and everyone else who has helped me has been awesome and they always call back. Great service and knowledgeable staff. Great prices on my policies."
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Yailin De la Paz

June 13, 2023

5  out of  5
rating by Yailin De la Paz
"Diana me ayuda muchísimo con todo lo que necesito siempre con una buena actitud. Llevo mucho tiempo con el Agente Fernando Ruiz y el trato siempre a sido excelente."
We responded:
"Gracias @Yailin! Me alegro que su esperiencia con Diana y con nuestra agencia siempre a sido excelenete. Fernando"
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Ely Vazquez

June 2, 2023

5  out of  5
rating by Ely Vazquez
"I’ve been with this same insurance office for more than 14 years, I only have great things to tell about their service and even better things for one of their agents, Cristina Ogrodnick, always willing to help and go an extra mile to do that. Thank you very much for all the help provided all these years!!"
We responded:
"Wow! Thank you very much @Ely for recognizing Cristina and for your 14 years of loyalty. We can't thank you enough for allowing us to serve as your insurance agency. Here's to many more years... Fernando "
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Leonardo Catoni

June 1, 2023

1  out of  5
rating by Leonardo Catoni
"If I can give a 0 star I would. I decided to shop for home owners insurance because I already have had my life insurance with statefarm over 9years. They gave a great quote way below all other companies so I decided to go with it I also had to transfer one of my cars to get a bundle package. Even though the car was a little higher I still transfer cause I was saving thousands in the home owners. To make a long story short its been 5 weeks still nothing I paid for a few inspections on the home and everything. Max Mejido the office manager is the person that we deal with and it's beyond worst he never answers his calls and even going to the office to talk to him he relates a message with the front desk to you thoes not go outside to talk to you the emails never answer on time. The answer is underwriter still has not answer sorry but doesn't take weeks for underwriting if it does that's a huge problem I can even imagine Statefarm paying a claim. I strongly urge you to consider another agency or company. Thank goodness we shop around 2 months before the policy expire end the end we stayed with same company they gave us a discount after telling them we were shopping for another insurance go figure."
We responded:
"Thank you Leonardo for your review. It is truly unfortunate that you did not have a favorable experience. We at the Fernando R Ruiz Insurance Agency take pride in providing excellent customer service to both new and existing clients. Your situation was very unique, in that your application for insurance was submitted "non bound" allowing our Underwriting team the extra time they needed to review your application. Our homeowners insurance policy continues to be very competitive in today's market. Should you ever want to apply again, we will gladly assist you in doing so. Fernando "
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Blanca Montano

May 30, 2023

5  out of  5
rating by Blanca Montano
"Great customer service as always."
We responded:
"Thank you @Blanca for your review. I am glad we were able to make assisting you with your insurance needs such a positive experience. Fernando"
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Sergio Castillo

May 25, 2023

5  out of  5
rating by Sergio Castillo
"I want to thank Cristina from State Farm for helping find a great quote on my car insurance. She made sure I got the best quality package for my vehicle. Very informative and helpful on every question I had. Thank you again!"
We responded:
"Thank you @Sergio for your review and positive feedback regarding your experience with Cristina, she is truly an asset to our team. Thank you for allowing us to serve your insurance needs. Fernando"
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Freddy Sardinas

May 23, 2023

5  out of  5
rating by Freddy Sardinas
"Great team."
We responded:
"Thank you @Freddy. We at the Fernando R Ruiz Insurance Agency appreciate your business. Fernando"
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Monica Tellez

May 10, 2023

5  out of  5
rating by Monica Tellez
"They are very helpful and professional. They answered all questions I had. 100% recommended 👌"
We responded:
"Thank you very much @Monica! We enjoy assisting you with all your insurance related questions. Fernando"
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Stephanie Simon

April 19, 2023

5  out of  5
rating by Stephanie Simon
"Nicole was awesome !! Walked me through my policy and helped me save money !! Thank you for the great customer service!!"
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Leidy Herdez

April 14, 2023

5  out of  5
rating by Leidy Herdez
"Very good attention they help you whenever you need it.."
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Pranav Iyer

April 13, 2023

5  out of  5
rating by Pranav Iyer
"I have had a lot of great experiences with Fernando Ruiz’s office. They saved me a lot of money on both mine and the rest of my family’s vehicles. Would definitely recommend them."
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Tasha Lopez

April 12, 2023

5  out of  5
rating by Tasha Lopez
"I am beyond grateful for the services this office has provided for me. I want to thank immensely Christy for everything she has done for me and truly going above and beyond. Not only is it the best insurance to have but the staff in this office truly make it worth it!"
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Ruben A (Mr Porsche)

April 7, 2023

5  out of  5
rating by Ruben A (Mr Porsche)
"Cristina was very helpful. Straight to the point and knowledgeable. Thanks Cristina"
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ALEX SAUMELL

April 7, 2023

5  out of  5
rating by ALEX SAUMELL
"Friendly and knowledgeable staff, they always exceed expectations . Have been providing insurance for all my family over 15 years. Best in Class"
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Joe Eadie

April 6, 2023

5  out of  5
rating by Joe Eadie
"Excellent customer service and thorough review of policy options - as always I feel appreciated by State Farm."
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Chloe Santiago

April 5, 2023

5  out of  5
rating by Chloe Santiago
"Amazing customer service and the best staff. I love this specific agency, don't hesitate to go to them for all your insurance needs."
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Sandra Guerrero

March 29, 2023

5  out of  5
rating by Sandra Guerrero
"Excelente trabajan muy bien 👍👍👌👌"
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Raphael Paz

March 10, 2023

5  out of  5
rating by Raphael Paz
"Just insured three cars through Fernando Ruiz agency. They gave me a much better rate than Geico. The best thing is that when I had a few questions regarding my new policy, Carly at the office was courteous and took the time to answer all my questions. Thank you so much for the great customer service!!! It means a lot!!!"